Microsoft Office training materials/manuals, Office 2016/2013/2010, customizable training manuals, unlimited printing, reference cards, student prerequisite surveys.

FAQ

HOW LONG HAS EZ-REF BEEN AROUND?

EZ-REF was started by two instructors back in 1993 and was the first company to offer editable courseware that could be customized by clients.  Over the past two decades, our materials have been sold worldwide to clients ranging from government agencies to universities and school districts to corporations to independent contractors.

 

HOW IS EZ-REF DIFFERENT THAN COMPETITORS?

At our core, we’re instructors writing FOR instructors!  Our manuals are designed to give trainers the flexibility to speed up or slow down the class as needed. Because we separate the steps for performing a task from practice exercises, the materials also serve as an easy-to-follow guide for students to use after class.

People sign up for a training session because they don’t want to read the entire user’s manual – they just want to learn the most commonly used features. Because our competitors aren’t trainers, they often cram way too much into what is supposed to be a one day class which results in instructors being too rushed to adequately cover each new topic and leaving students without enough time to practice what they have just learned.

 

IF I PURCHASE, WHAT DO I GET?

A fully editable student manual, instructor guide, EZ-Reference Card, Skill Level Survey (to properly place students in intermediate and advanced level classes) and any applicable exercise files. Upon receipt of payment, you will be able to immediately download the titles(s) from our website. Click here to review our pricing options.

 

HOW DO I MAKE EDITS?

The manuals are available in Microsoft Word using simple tabs and indents to make editing easy. If you can cut and paste, you can edit our manuals. Download a sample to see for yourself how simple they are to use.

 

WHAT ABOUT MOUS CERTIFICATION?

Our Microsoft Office courseware includes the core MOUS objectives while covering what can comfortably fit into a one day class. We don’t simply throw more material into a course just so that every single feature is included.  That’s exactly why people take a class and don’t just read the user’s manual that comes with the product.  Our goal is not to re-write the user’s manual but, rather, to offer a quality student manual for a realistic 6-8 hour training session.

 

WHAT PRICING OPTIONS ARE AVAILABLE?

  • Single Titles (such as Beginning Word 2013)  $195.00/per site one time licensing fee!
  • Microsoft Office Suite (such as Office 2013)   $995.00/per site one time licensing fee!
  • Complete Courseware Library (includes ALL of our Office suites) $1,595.00/per site one time licensing fee!
  • Complete Library Upgrade (for owners of the Complete Library, we offer a $500 upgrade option — available within the first three (3) years of your library purchase).  No obligations! However, if a new version of MS Office is released within three years of your initial library purchase, you will be eligible to order an upgrade to the library.
    Click here to view all of our licensing options.

 NOTE: We also offer printed copies for clients who don’t need to customize the manuals and don’t have the time or resources to print.  Click here to read more about our new print-to-order option.

 

WHAT’S THE CATCH?  WHY ARE YOUR MATERIALS SO REASONABLY-PRICED?

There is no catch!  We simply have never forgotten the original intent of the courseware. While we now sell to major colleges and universities, as well as corporations and government agencies, we pride ourselves in knowing that independent trainers can also afford our materials. In addition, we have always licensed our manuals for a one-time price.  There are no yearly renewal fees. We treat our courseware just like any other software product. You don’t have to pay every year to continue to use it. That also means that once we give you access to the courseware, it’s like software – there are no refunds. That’s why we encourage you to download the samples we provide on this site and/or request a full day preview. Click here to check out course outlines for every title we sell.

 

CAN I USE THE MANUALS FOR ANYTHING  OTHER THAN INSTRUCTOR-LED TRAINING?

Even though our courseware was written for instructor-led training, many of our corporate clients have created secured intranets in which they allow their employees to access the materials when a class cannot be taken.  Many customers have reported that our product actually works quite well as a self-paced tutorial.

 

DO YOU ALSO PROVIDE TRAINING?

Yes! We started out as a training company and continue to offer instructor-led computer training for the core Microsoft Office applications. In addition, clients who want to use our manuals to offer in-house training have often hired us to provide train-the-trainer sessions to illustrate how to best use the materials. Although we are located in southern California, we provide training services to clients located in other parts of the country (and Europe) at their facilities. If your company or organization needs to schedule a class, click here to let us know.